Frequently Asked Questions
Click a question to see the answer. If your question isn't answered here, please contact your SDC.
Getting Started
How do I get my username and password?
If you've misplaced your username or password, you can use the Password Reminder feature on the login page, as long as your account includes your email address. If your email address isn't associated with your account yet, contact your SDC.
Can I use a Mac to fill out the survey?
Yes. LibPAS works on both Mac and Windows. On a Mac, Safari and Firefox are supported.
What browsers does LibPAS support?
LibPAS works best in current versions of Chrome, Edge, Firefox, and Safari, with images and JavaScript enabled. Data input screens follow web accessibility guidelines.
Is there a timeout period?
Yes, 60 minutes.
If my session times out, is my information saved?
Yes. Your data is saved each time you move to the next field.
Survey
How do I add a note?
Click the notepad icon next to the question. Notes let you explain any answer that needs it, such as when your data triggers an edit check or when you want to add context about a value.
How do I flag questions?
Click the checkbox to the left of the question and it stays checked. You can use flags to mark questions you've finished or ones you want to come back to later.
Is there any online help?
Yes. The number next to each question is a link to help for that question. The help is provided by the State Library and usually explains or defines the data being reported.
Why can't I enter information into a gray box?
Gray boxes usually contain values that are calculated automatically and can't be changed.
Status
What is an edit check?
Edit checks alert you when an answer looks questionable or falls outside the typical range for your library. They appear when you enter or update a value outside the expected range, or when you try to submit.
Sometimes an edit check is caused by a simple typo that you can correct. If the value you entered is correct, add a note explaining why the data is valid.
How do I clear an edit check?
The reason for each edit check appears in the prompt on screen. If the data is wrong, correct the value. If the data is right, add a note explaining it, and the edit check will be considered resolved.
If an edit check appears when you submit, repeat the same process. If you already wrote a note for that item when the edit check first appeared, you can reuse the same explanation.
I added a note to satisfy an edit check. How can I see or update it?
Once a question has a note, its notepad icon changes color. Click the icon to see earlier notes and add new ones. Notes can also be included in reports.
What are flagged questions?
You can flag any question using the checkbox to its left. Some people flag questions they want to revisit after gathering more information, and others flag the ones they've reviewed and are happy with. How you use flags, or whether you use them at all, is up to you.
How do I submit the survey when I've finished?
Select the Submit/Lock button. If an Approved button appears after that, select it too.
You can't submit while any edit checks are outstanding. Answer all required questions, correct any data errors, and add notes explaining any values that are correct but flagged.
Once your survey is submitted and locked, you can still view and print it at any time. If you need to make changes, contact the survey administrator at the State Library to have your survey unlocked, or ask them to make the final changes for you.
